Politique de confidentialité

Casino de Trois Rivieres (hereinafter referred to as "the Company") is committed to maintaining the privacy and confidentiality of your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website or create an account.

Information Collection

We may collect various types of information from you, including but not limited to:

• Contact details: name, email address, phone number
• Demographic information: age range, location (country, city)
• Device information: IP address, operating system type and version, browser type and version

This data is collected through our website's forms, cookies, or other tracking technologies.

Data Use

We use your personal data for the following purposes:

• To respond to your inquiries and provide support
• To personalize and improve your user experience on our website
• To communicate with you about new features, updates, and promotions (if you have opted-in)
• For internal analytics and statistical analysis

Your information will not be used for targeted advertising or shared with third-party companies.

Data Sharing

We may share your personal data with the following entities:

• Our subsidiaries or affiliated businesses
• Service providers who assist us in maintaining our website, providing customer support, or conducting research (under a confidentiality agreement)
• Government authorities if required to do so by law

Security Measures

We implement various security measures to protect your information from unauthorized access and disclosure. These include but are not limited to:

• Data encryption (SSL/TLS protocol) when transmitting data over the internet
• Secure server storage for sensitive information
• Firewalls, virus scanning tools, and intrusion detection systems to prevent hacking attempts

Cookie Policy

Our website uses cookies to enhance your browsing experience, remember preferences, or track session IDs. Cookies do not collect personal identifiable information but can identify your device.

You may refuse the use of cookies by disabling them on your browser settings. However, keep in mind that this might limit certain features and functionalities on our site.

Data Storage

We retain your personal data as long as necessary to fulfill the purposes stated above or until you request deletion (with some exceptions).

In accordance with applicable laws, we will maintain records for a specific period before disposing of them properly. Please note that retained information will not be used for new purposes but might still be accessible under certain circumstances.

Rights and Preferences

You have various rights related to your personal data:

• Request access or correction
• Ask us to erase or limit processing (if applicable)
• Withdraw consent for specific uses

Please submit your requests using the contact details below. Please provide sufficient information so we can verify your identity before responding.

Changes to This Policy

We reserve the right to update and modify this Privacy Policy without prior notice. It is essential that you review our policy regularly, especially when new features are added or substantial changes occur.

If you have any questions about our Privacy Policy or would like more information on any of the topics mentioned above, please contact us.